[Netflix] Why does my profile have other information or lock the profile ?
Reason
Dear friend, all of accounts on AlongShare are permanent renewal accounts.
After the previous user expires, the password will be changed but the profile information will not be cleared.
When you log in, you may find that your profile has other people’s information, including name, language, PIN or movie viewing history, this is the information left by the last user who subscribed to this profile.
Now you are the new owner of this profile, you can follow the tutorial to change the information and hide the titles from viewing activity. When editing the name, please make sure to start with your profile serial number, such as '5-AlongShare'.
Tutorial
How to hide the titles from viewing activity
https://help.netflix.com/en/node/22205
How to lock or unlock the profile
https://help.netflix.com/en/node/114277
How to edit profile
https://help.netflix.com/en/node/10421
Dear friend, all of accounts on AlongShare are permanent renewal accounts.
After the previous user expires, the password will be changed but the profile information will not be cleared.
When you log in, you may find that your profile has other people’s information, including name, language, PIN or movie viewing history, this is the information left by the last user who subscribed to this profile.
Now you are the new owner of this profile, you can follow the tutorial to change the information and hide the titles from viewing activity. When editing the name, please make sure to start with your profile serial number, such as '5-AlongShare'.
Tutorial
How to hide the titles from viewing activity
https://help.netflix.com/en/node/22205
How to lock or unlock the profile
https://help.netflix.com/en/node/114277
How to edit profile
https://help.netflix.com/en/node/10421
Updated on: 13/11/2024
Thank you!