Articles on: Netflix

[Netflix] Why does my profile have other information or lock the profile ?

Reason
Dear friend, all of accounts on AlongShare are permanent renewal accounts.

After the previous user expires, the password will be changed but the profile information will not be cleared.

When you log in, you may find that your profile has other people’s information, including name, language, PIN or movie viewing history, this is the information left by the last user who subscribed to this profile.

Now you are the new owner of this profile, you can follow the tutorial to change the information and hide the titles from viewing activity. When editing the name, please make sure to start with your profile serial number, such as '5-AlongShare'.


Tutorial


  • How to hide the titles from viewing activity


https://help.netflix.com/en/node/22205


  • How to lock or unlock the profile


https://help.netflix.com/en/node/114277


  • How to edit profile


https://help.netflix.com/en/node/10421

Updated on: 13/11/2024

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