Question 1

[Netflix] Advanced Resolution Strategies: When Your Device Displays 'Not Part of Your Netflix Household'

Accepted Answer

Netflix has started implementing a household system for some users, resulting in the message "This device isn’t part of your Netflix Household" appearing on certain devices.

Here's our solution:

Click on "I'm Traveling" / "Watch Temporarily" to obtain a verification link via AlongShare.

❌My TV/device doesn’t have 'I'm Traveling' or 'Watch Temporarily'

| It's important to note that if your TV device has already been associated with your home WiFi network, it will no longer be usable on that network. Therefore, you must use a new network or mobile data.

For different devices, please follow these guidelines:

For TVs:

Log out of your account.
Restart the TV router or change devices and networks.
Log back in

For Smartphones/Tablets/Laptops:

Log out of your account.
Clear data and cache or reinstall the client.
Connect using a different network than before.

Then, try to log in again.

| If you are still affected by the household restriction, use a different device and ensure that you do not use the same network as other devices.

Question 2

[Netflix] How to Clear Data and Cache of Netflix

Accepted Answer

For Smartphones and Tablets (Android Devices):

If you are using the Netflix app:

Open the device's "Settings" app.
Scroll to and tap "Apps" or "Application Manager".
Select the installed Netflix.
Tap "Storage", then you will see "Clear Cache" and "Clear Data" options.
Tap "Clear Cache" to delete cache data. If you need to reset the app to its initial state, tap "Clear Data," but this will delete all app data, including settings and account information.

If you are watching through a browser:

Open your browser app.
Go to the settings menu, find "Privacy" or "Storage" options.
Find and select "Clear browsing data" or "Clear cache" options.
Choose to clear cache and cookies data.

For Smartphones and Tablets (iOS Devices):

If you are using the Netflix app:

iOS devices do not allow direct clearing of cache for individual apps. If the app runs slowly or has issues, try uninstalling and then reinstalling the app.
Go to "Settings" > "General" > "iPhone Storage" (or "iPad Storage"), find and select the problem app, tap "Delete App". Then re-download and install it from the App Store.

If you are watching through Safari:

Open the "Settings" app.
Scroll down and tap "Safari".
Scroll down and select "Clear History and Website Data".

For Laptops (Windows Systems):

Clearing Browser Cache (example with Google Chrome):

Open the Chrome browser.
Click the three dots button in the top right corner, select "More to

Question 3

[HBO max] HBO max Available Countries

Accepted Answer

HBO Max is available in select countries in Latin America, Europe, and the Caribbean.

Here's where HBO Max is available:

Åland Islands, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bolivia, Bosnia, Brazil, British Virgin Islands, Bulgaria, Canary Islands, Cayman Islands, Ceuta, Chile, Colombia, Costa Rica, Croatia, Curacao, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Faroe Islands, Finland, Greenland, Grenada, Guatemala, Guyana, Haiti, Honduras, Hungary, Jamaica, Kosovo, Madeira, Melilla, Mexico, Moldova, Montenegro, Montserrat, Netherlands, Nicaragua, North Macedonia, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Saint Kitts and Nevis, Saint Lucia, Serbia, Slovakia, Slovenia, Spain Vincent and the Grenadines, Suriname, Svalbard and Jan Mayen, Sweden, Trinidad and Tobago, Turk the S and Caicos Islands,

HBO Max will launch in more countries later this year. Stay tuned for more information.

Question 4

[Youtube] Activate Youtube subscription Error - "It looks like you're not in the same country as the person who invited you"

Accepted Answer

If the invitation link comes that the inviter is not in the same country:

Solution 1:

Open this link and login to your google account (Youtube account)

https://pay.google.com/gp/w/u/0/home/settings

At the bottom of the page > Payment profile status > Close payment profile

Open the invitation link we sent to you again.

Solution 2:

Open the https://pay.google.com > Top left menu > Country/Region

Take a screenshot of this page
Send it to Live chat to contact customer service

Question 5

[Netflix] Everything You Need to Know About Netflix on AlongShare: Pre-Sales FAQs

Accepted Answer

What is included after purchasing?

Plans: premium

Our best video quality is Ultra HD (4K) and HDR. Spatial audio available. Watch ad-free on any phone, tablet, computer.

| Tips: Ultra HD (4K) and HDR availability depends on your internet service and device capabilities. Not all content is available in all resolutions or spatial audio.

Can I use the service in my country or region after purchase?

AlongShare will assign you an account in the corresponding country based on your region. AlongShare's Netflix account supports any region in the world, so you can buy it with confidence.

Is there a limit to how many devices can watch at the same time?

If you buy Netflix - 1 profile:

It means you buy a shared Netflix subscription

You need to share your account and password with 4 other users. Each person has their own profile.

You can only watch movies on one device. If you need to watch on multiple devices at the same time, you can choose to purchase the Netflix-5 profiles package or buy the Netflix-1 profile package as needed.

If you buy Netflix - 5 profiles:

It means you buy an exclusive Netflix subscription

You will get a netflix account with 5 profiles. You can modify the profiles in your account and keep 5 devices online at the same time while watching.

Question 6

[Netflix] How do I Delete/Reset my profile's viewing history?

Accepted Answer

You can clear the Netflix browsing history of other users in your profile by following the steps below：

（In the new version, select "Manage Profile" at the bottom of the Netflix account interface）

Find your own profile (take profile 1 as an example)

Click to view "View Activity"

Click "Hide All" in the lower right corner of the interface

Confirm to hide, you can clear the viewing history corresponding to the profile

| If you cannot complete the record clearing operation, please contact online customer service, we can help you complete the record clearing operation

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