Question 1

[Netflix] Advanced Resolution Strategies: When Your Device Displays 'Not Part of Your Netflix Household'

Accepted Answer

Netflix has started implementing a household system for some users, resulting in the message "This device isn’t part of your Netflix Household" appearing on certain devices.

Here's our solution:

Click on "I'm Traveling" / "Watch Temporarily" to obtain a verification link via AlongShare.

❌My TV/device doesn’t have 'I'm Traveling' or 'Watch Temporarily'

| It's important to note that if your TV device has already been associated with your home WiFi network, it will no longer be usable on that network. Therefore, you must use a new network or mobile data.

For different devices, please follow these guidelines:

For TVs:

Log out of your account.
Restart the TV router or change devices and networks.
Log back in

For Smartphones/Tablets/Laptops:

Log out of your account.
Clear data and cache or reinstall the client.
Connect using a different network than before.

Then, try to log in again.

| If you are still affected by the household restriction, use a different device and ensure that you do not use the same network as other devices.

Question 2

[HBO max] HBO max Available Countries

Accepted Answer

HBO Max is available in select countries in Latin America, Europe, and the Caribbean.

Here's where HBO Max is available:

Åland Islands, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bolivia, Bosnia, Brazil, British Virgin Islands, Bulgaria, Canary Islands, Cayman Islands, Ceuta, Chile, Colombia, Costa Rica, Croatia, Curacao, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Faroe Islands, Finland, Greenland, Grenada, Guatemala, Guyana, Haiti, Honduras, Hungary, Jamaica, Kosovo, Madeira, Melilla, Mexico, Moldova, Montenegro, Montserrat, Netherlands, Nicaragua, North Macedonia, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Saint Kitts and Nevis, Saint Lucia, Serbia, Slovakia, Slovenia, Spain Vincent and the Grenadines, Suriname, Svalbard and Jan Mayen, Sweden, Trinidad and Tobago, Turk the S and Caicos Islands,

HBO Max will launch in more countries later this year. Stay tuned for more information.

Question 3

[Netflix] How to Clear Data and Cache of Netflix

Accepted Answer

For Smartphones and Tablets (Android Devices):

If you are using the Netflix app:

Open the device's "Settings" app.
Scroll to and tap "Apps" or "Application Manager".
Select the installed Netflix.
Tap "Storage", then you will see "Clear Cache" and "Clear Data" options.
Tap "Clear Cache" to delete cache data. If you need to reset the app to its initial state, tap "Clear Data," but this will delete all app data, including settings and account information.

If you are watching through a browser:

Open your browser app.
Go to the settings menu, find "Privacy" or "Storage" options.
Find and select "Clear browsing data" or "Clear cache" options.
Choose to clear cache and cookies data.

For Smartphones and Tablets (iOS Devices):

If you are using the Netflix app:

iOS devices do not allow direct clearing of cache for individual apps. If the app runs slowly or has issues, try uninstalling and then reinstalling the app.
Go to "Settings" > "General" > "iPhone Storage" (or "iPad Storage"), find and select the problem app, tap "Delete App". Then re-download and install it from the App Store.

If you are watching through Safari:

Open the "Settings" app.
Scroll down and tap "Safari".
Scroll down and select "Clear History and Website Data".

For Laptops (Windows Systems):

Clearing Browser Cache (example with Google Chrome):

Open the Chrome browser.
Click the three dots button in the top right corner, select "More to

Question 4

[Youtube] Activate Youtube subscription Error - "It looks like you're not in the same country as the person who invited you"

Accepted Answer

If the invitation link comes that the inviter is not in the same country:

Solution 1:

Open this link and login to your google account (Youtube account)

https://pay.google.com/gp/w/u/0/home/settings

At the bottom of the page > Payment profile status > Close payment profile

Open the invitation link we sent to you again.

Solution 2:

Open the https://pay.google.com > Top left menu > Country/Region

Take a screenshot of this page
Send it to Live chat to contact customer service

Question 5

[Disney+] How to View, Change, or Remove a Profile PIN

Accepted Answer

Click on the "Subscription" interface on the AlongShare website to view the current Disney+ subscription login information.
Use a PC browser to open the official Disney+ login website ( www.Disneyplus.com).
Click on the corresponding profile.

| Note: If you are unsure of your profile number, please check: https://www.alongshare.com/#/backhome/subscribe

Select "Forgot your PIN".

Enter the login password for Disney+.

View or modify the current profile PIN.

| Tips: If you wish to remove the profile PIN, please deselect the box and click "SAVE".

Question 6

[Disney+] How to Set PIN of my profile?

Accepted Answer

Click the "Subscription" interface on the AlongShare website to view the current Disney+ subscription login information
Use a PC browser to open the Disney+ official login website ( www.Disneyplus.com)
Click " EDIT PROFILES" in the upper right corner of the interface

Select the corresponding profile

| note: If you don't know your profile number, please check: https://www.alongshare.com/#/backhome/subscribe

Click "Profile PIN" at the bottom

Fill in the login password for Disney+ subscription

Click "Limit access to this profile with a 4-digit PIN. When enabled, this PIN is required to access 1's profile"

Fill in the 4-digit PIN you want to set and click "SAVE" to complete the profile PIN setting

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