Question 1

[Spotify] Everything You Need to Know About Spotify on AlongShare: Pre-Sales FAQs

Accepted Answer

Can I upgrade my own account to Premium?

Sorry, we currently do not support upgrading your own account to Premium.

After your purchase, we will provide an account exclusively for you. You will need to use the provided account and password to log in to Spotify and enjoy Premium.

Can my playlists be transferred?

Certainly, as for how to transfer playlists, please refer to the following article: How to transfer my playlists between two accounts

| Note: The "Liked Songs" list cannot be exported and transferred. You need to move all the songs in that list to other playlists before exporting and transferring them.

Can I change the region of my account?

Sorry, you cannot change the region of the account. The account we provide may initially recommend Indian songs, but as you listen to music according to your preferences, Spotify will recommend songs you might like based on your listening habits.

||| Note: Please do not change the region information of the account, as this will cause your membership to become invalid. We cannot provide after-sales service for Spotify accounts whose region has been changed by the user. Please understand.

Can I change the email of my account?

Sorry, as we currently can only provide Spotify account credentials for you to enjoy Premium, you cannot change the account's email. You can change your username.

||| Note: You can only change your username, not your account email. Please be aware that changing the accoun

Question 2

[Youtube] What can I do if I receive an email indicating that I don't have access to YouTube Premium?

Accepted Answer

If you receive an email indicating that you don't have access to YouTube Premium,

or if you notice that your YouTube icon has changed during use

Please contact online customer service and provide your order number.

Question 3

[Spotify] Supported devices for Spotify

Accepted Answer

${color}#f00000: You can only play on one device at a time, per account.

You can download the app for desktop, mobile, and tablet.

Supported versions
iOS iOS 12 or above
Android Android OS 4.1 or above
Mac OS X 10.11 or above
Windows Windows 7 or above

The web player

Q: [Spotify] Everything You Need to Know About Spotify on AlongShare: Pre-Sales FAQs

<ol> <li>Can I upgrade my own account to Premium?</li> </ol> Sorry, we currently do not support upgrading your own account to Premium. After your purchase, we will provide an account exclusively for you. You will need to use the provided account and password to log in to Spotify and enjoy Premium. <ol start="2"> <li>Can my playlists be transferred?</li> </ol> Certainly, as for how to transfer playlists, please refer to the following article: How to transfer my playlists between two accounts | Note: The "Liked Songs" list cannot be exported and transferred. You need to move all the songs in that list to other playlists before exporting and transferring them. <ol start="3"> <li>Can I change the region of my account?</li> </ol> Sorry, you cannot change the region of the account. The account we provide may initially recommend Indian songs, but as you listen to music according to your preferences, Spotify will recommend songs you might like based on your listening habits. ||| Note: Please do not change the region information of the account, as this will cause your membership to become invalid. We cannot provide after-sales service for Spotify accounts whose region has been changed by the user. Please understand. <ol start="4"> <li>Can I change the email of my account?</li> </ol> Sorry, as we currently can only provide Spotify account credentials for you to enjoy Premium, you cannot change the account's email. You can change your username. ||| Note: You can only change your username, not your account email. Please be aware that changing the accoun

Q: [Spotify] Supported devices for Spotify

${color}<a href="Note">#f00000</a>: You can only play on one device at a time, per account. You can download the app for desktop, mobile, and tablet. Supported versions iOS iOS 12 or above Android Android OS 4.1 or above Mac OS X 10.11 or above Windows Windows 7 or above <h1 id="thewebplayer">The web player</h1> You can play Spotify from your web browser. Go to the web player Supported web browsers: Chrome Firefox Edge Opera Safari <h1 id="otherdevices">Other devices</h1> The app is available in some cars, TVs, games consoles, smart watches and more. Check out the app stores for those devices. You can play on many more devices too, with wireless connections such as Spotify Connect, Bluetooth, Apple AirPlay, Chromecast, Alexa, Google Assistant, and more. Check out Spotify Everywhere for compatible devices, or check with the manufacturer. ${color}<a href="Note">#f00000</a>: Spotify content may only be accessed with the Spotify app, the web player website, or apps otherwise authorized by Spotify.

You can play Spotify from your web browser.

Go to the web player

Supported web browsers:

Chrome
Firefox
Edge
Opera
Safari

Other devices

The app is available in some cars, TVs, games consoles, smart watches and more. Check out the app stores for those devices.

You can play on many more devices too, with wireless connections such as Spotify Connect, Bluetooth, Apple AirPlay, Chromecast, Alexa, Google Assistant, and more.

Check out Spotify Everywhere for compatible devices, or check with the manufacturer.

${color}#f00000: Spotify content may only be accessed with the Spotify app, the web player website, or apps otherwise authorized by Spotify.

Question 4

[Spotify] I have trouble logging into Spotify due to incorrect password

Accepted Answer

If the current account password is incorrect, you need to contact online customer service and provide your order number. We will investigate and reset it for you.

Question 5

[Netflix] Why Netflix shows that the premium time does not match my purchased duration?

Accepted Answer

Dear friends, AlongShare is a safe and legal platform.

We maintain thousands of accounts stably.
For each Netflix we will pay Netflix officials regularly via gift card or credit card to hold it forever. Alongshare is the largest platform in this field.
Please rest assured to use it.
The remaining time of your Netflix account is subject to the display on AlongShare.com > Subscription page.

Refer to the expiration time of your purchase at AlongShare.

Question 6

[Netflix] How do I Delete/Reset my profile's viewing history?

Accepted Answer

You can clear the Netflix browsing history of other users in your profile by following the steps below：

（In the new version, select "Manage Profile" at the bottom of the Netflix account interface）

Find your own profile (take profile 1 as an example)

Click to view "View Activity"

Click "Hide All" in the lower right corner of the interface

Confirm to hide, you can clear the viewing history corresponding to the profile

| If you cannot complete the record clearing operation, please contact online customer service, we can help you complete the record clearing operation

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