Question 1

[Netflix] Why Netflix shows that the premium time does not match my purchased duration?

Accepted Answer

Dear friends, AlongShare is a safe and legal platform.

We maintain thousands of accounts stably.
For each Netflix we will pay Netflix officials regularly via gift card or credit card to hold it forever. Alongshare is the largest platform in this field.
Please rest assured to use it.
The remaining time of your Netflix account is subject to the display on AlongShare.com > Subscription page.

Refer to the expiration time of your purchase at AlongShare.

Question 2

[Netflix] Why does my profile have other information or lock the profile ?

Accepted Answer

Reason Dear friend, all of accounts on AlongShare are ${color}[#f48506](permanent renewal )accounts.

After the ${color}[#f48506](previous user expires), the password will be changed but the profile information ${color}[#f48506](will not be cleared).

When you log in, you may find that your profile has other people’s information, including name, language, PIN or movie viewing history, this is the information ${color}[#db0000](left by the last user) who subscribed to this profile.

Now you are the ${color}[#f48506](new owner) of this profile, you can follow the tutorial to change the information and hide the titles from viewing activity. When editing the name, please make sure to start with your profile serial number, such as '5-AlongShare'.

Tutorial

How to hide the titles from viewing activity

https://help.netflix.com/en/node/22205

How to lock or unlock the profile

https://help.netflix.com/en/node/114277

How to edit profile

https://help.netflix.com/en/node/10421

Question 3

[Netflix] What is PIN? How to set PIN of my profile?

Accepted Answer

In Netflix or similar streaming services, a "profile PIN" (Personal Identification Number) is a four-digit password used to protect a user's personal profile. Each user can set a PIN for their own profile, ensuring that only those who know the PIN can access and use that profile.

Setting a PIN helps protect your viewing preferences and history from being viewed or altered by other users and can also restrict children's access to adult content.

Netflix New Version Background:

Log in to Netflix on your PC using the Netflix subscription information provided by AlongShare, then select the "Account" interface

Select "Manage profiles" at the bottom of the Netflix account interface

Select your profile (take profile 1 as an example)

Select "Profile lock"

Fill in the login password for your Netflix subscription in the blank option that appears.

Select “Require a PIN to access XXX profile.” and enter the 4-digit PIN you wish to set.

![](https://storage.crisp.chat/users/helpdesk/website/3c9ef8a5ef2e6a00/9m

Question 4

[Netflix] Everything You Need to Know About Netflix on AlongShare: Pre-Sales FAQs

Accepted Answer

What is included after purchasing?

Plans: premium

Our best video quality is Ultra HD (4K) and HDR. Spatial audio available. Watch ad-free on any phone, tablet, computer.

| Tips: Ultra HD (4K) and HDR availability depends on your internet service and device capabilities. Not all content is available in all resolutions or spatial audio.

Can I use the service in my country or region after purchase?

AlongShare will assign you an account in the corresponding country based on your region. AlongShare's Netflix account supports any region in the world, so you can buy it with confidence.

Is there a limit to how many devices can watch at the same time?

If you buy Netflix - 1 profile:

It means you buy a shared Netflix subscription

You need to share your account and password with 4 other users. Each person has their own profile.

You can only watch movies on one device. If you need to watch on multiple devices at the same time, you can choose to purchase the Netflix-5 profiles package or buy the Netflix-1 profile package as needed.

If you buy Netflix - 5 profiles:

It means you buy an exclusive Netflix subscription

You will get a netflix account with 5 profiles. You can modify the profiles in your account and keep 5 devices online at the same time while watching.

Question 5

[Netflix] How to Clear Data and Cache of Netflix

Accepted Answer

For Smartphones and Tablets (Android Devices):

If you are using the Netflix app:

Open the device's "Settings" app.
Scroll to and tap "Apps" or "Application Manager".
Select the installed Netflix.
Tap "Storage", then you will see "Clear Cache" and "Clear Data" options.
Tap "Clear Cache" to delete cache data. If you need to reset the app to its initial state, tap "Clear Data," but this will delete all app data, including settings and account information.

If you are watching through a browser:

Open your browser app.
Go to the settings menu, find "Privacy" or "Storage" options.
Find and select "Clear browsing data" or "Clear cache" options.
Choose to clear cache and cookies data.

For Smartphones and Tablets (iOS Devices):

If you are using the Netflix app:

iOS devices do not allow direct clearing of cache for individual apps. If the app runs slowly or has issues, try uninstalling and then reinstalling the app.
Go to "Settings" > "General" > "iPhone Storage" (or "iPad Storage"), find and select the problem app, tap "Delete App". Then re-download and install it from the App Store.

If you are watching through Safari:

Open the "Settings" app.
Scroll down and tap "Safari".
Scroll down and select "Clear History and Website Data".

For Laptops (Windows Systems):

Clearing Browser Cache (example with Google Chrome):

Open the Chrome browser.
Click the three dots button in the top right corner, select "More to

Question 6

[Netflix] Why my Netflix password always changed ？

Accepted Answer

Reason

AlongShare will not actively change the password.
The newly released shared account, login with a different IP address, trigger Netflix official risk control, the password will be changed automatically. You can log in to AlongShare to check the latest password.
Someone sharing this account changed the password.

Solution

If this problem occurs frequently on your subscription, please contact us and if you need, our customer service can change it into another subscription for you
It is recommended that you purchase a 5screen subscription, you can use five profiles yourself

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In fact, the price of shared account is cheaper, but there are many problems as well.
We are committed to bringing a satisfactory experience to each customer.
This is difficult because Netflix has many security policies and uncontrollable human factors, account password will be stable within 3 days. ****

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